Privacy Policy

This Privacy Policy explains what information Fluxium collects and how it is used. We aim to collect the minimum data needed to process your orders and provide support.

When you place an order we store the order details (product, price, status) and an optional email address you provide for delivery and receipts. Payment is handled by NOWPayments; we do not store your wallet keys or full payment credentials.

We use your information to process orders, deliver products, provide customer support, prevent fraud, and comply with legal obligations. We do not sell your personal information.

We rely on trusted third parties to operate, including NOWPayments for cryptocurrency payments and our hosting provider. These services have their own privacy policies governing the data they process.

Order records are retained for as long as needed to provide warranties, support, and to meet legal and accounting requirements. You may request deletion of optional data such as your email by contacting us.

We implement reasonable technical measures to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us through our Discord.

For privacy questions, reach us in our Discord at discord.gg/fluxium.